Refund policy

AI Craft Club is run by Wonop ApS, Klokagervej 26, 9800 Hjørring, Denmark. In these pages “we” and “us” mean Wonop ApS.

14 days to change your mind

If you live in the EU, you may withdraw from a course or book purchase within 14 days of buying it, without giving a reason.

Courses and books are digital content. If you start one within the 14 days, the right to withdraw ends once you have opened it, but only if you agreed to start straight away and confirmed that you would lose the right. Until you open it, the full 14 days apply.

How to withdraw

Use the withdrawal form, or reply to your receipt email saying you want to withdraw. Either is enough, and you don’t need to give a reason.

Your money back

We refund the full amount, including tax, within 14 days of hearing from you, to the payment method you used. There is no fee. Your access to what you bought ends when the refund is made.

Buying for a business

The right of withdrawal is for consumers. If you bought for a business and something isn’t right, write to us and we will find a fair solution.